If you receive your order, and decide that you would like engraving, you will be responsible for shipping the product back to our facility in order to have the engraving completed. If we do not receive your engraving instructions within 2 business days after we request them, we will proceed with shipping your order without engraving. If you purchase a product from us with a Custom Engraving option selected (such as text engraving or artwork engraving, we will reach out to you right after your order is placed to request your engraving instructions.
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If the order has already shipped, then please refer to our Returns & Refund Policy below for full details. If you would like to request a faster shipping method that is not available as an option on our online checkout, please reach out to us at and we can provide a quote.Īfter your order has been shipped to the final destination, regular tracking updates will be sent to the email address that was used to place the order.Īfter you receive your Tracking #, it may take up to 24-48 hrs for the Carrier to display Tracking updates.Īny orders and/or pre-orders that haven't shipped yet, but that are cancelled & refunded by request of the customer, may be subject to a minimum 5% re-stocking fee. The re-stocking fee will be deducted from your refund. In most cases, you will receive your product(s) in around 3-5 business days after it has been shipped - for US orders, and 5-10 business days - for Canadian orders. Shipping times can vary depending on the product that you purchase. Additionally, most high-value shipments will require a signature upon delivery. If you still can't find any emails from us, please reach out to our support team at will typically ship with either FedEx or UPS Ground. If you did not receive an order confirmation email, please be sure to check your spam folder. After your payment is processed, your order will typically ship within the next 1-3 business days ( excluding Holidays) for US orders & Canadian orders. Some limitations may apply.Īfter your order is placed, you will receive an order confirmation email, which will contain your Order #.
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We currently offer Free Canadian Shipping on most orders over $100 USD. Shipping to the UNITED STATES (Lower 48 States): You can view all shipping restrictions here. Note: Due to certain shipping restrictions, some of the brands/products that we carry cannot be shipped to all of the countries that we sell to.
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